FSG Global
is a UK-based innovation-driven service partner
supporting organisations specialising in
complaints management and resolution
Supporting clients across EMEA, ASIA-PAC, and North America, we help our clients shape, refine and deliver effective communication and case management strategies.
Our blend of smart software and experienced people turns outreach plans, claim conversion targets and commercial projections into reality, so our clients can stay focused on what matters most to them.
SYSTEM
Our AI driven platform Glideflo fuses process mapping, machine learning and real-time analytics into one command centre. It automates the grunt work, flags risk before it bites and gives your team a single source of truth, so they spend time thinking, not ticking boxes.
STRATEGY
We arrive with open ears and sharp questions. After a fast, forensic look at your data and workflows, we surface blind spots, redesign the bits that drag and leave you with an action plan you can run immediately. Plain-spoken, numbers-backed, no vanity slides.
SUPPORT
Our UK hub plugs straight into your operation. Whether it’s warm outreach, document chasing or inbound data management and response, our clever system will handle complaint journeys efficiently, keeping business momentum high without swelling your payroll.
Contact FSG Global
+44 20 4538 5985 /
+44 78 3484 0463
info@fsgglobal.uk
